Shipping & Returns

Shipping
Currently we only offer domestic shipping to destinations within the United States. Orders are shipped via UPS Ground with standard shipping rates based on your address and the weight of your order. (Excluding Mexico, AK, HI, PR)

Order Processing

Please allow 14 days for orders to process. Tracking will be provided once shipped. All orders are final and cannot be changed.


Orders are typically processed and shipped within 14 business days (excluding weekends and holidays). Orders received after normal business hours on Friday, or on Saturday or Sunday will begin processing the following Monday. Please note that custom collections are subject to artwork and production lead times before they can be processed and shipped. For more information on custom collections, click here.

Returns

We pride ourselves in the quality of our products. If, for any reason, you are not completely satisfied, please contact us as soon as possible for assistance. If you have received damaged, defective, or incorrect merchandise, you must notify us within 30 days of delivery of your order. Please provide your order number along with your email address, phone number, and a detailed description of the damaged or incorrect items. We will promptly replace or exchange these items at no cost. For further assistance or to speak to a customer service representative directly, please call +1 (858) 880-SOAP

Clearance & Discount Items
All clearance or discount items are final sale and are not eligible for return.